Q: I’ve never done anything like this before. What should I expect?

The exact deliverables for a specific service are available on the service’s page. As far as working with a Master Life Coach/CBT Practitioner, you will receive personalized attention who will use impactful questions to understand your life situations and objectives best and work toward correcting and meeting them. Expect a mix of guiding questions and action steps to help you with what comes next. Like any other relationship, the more you put into your sessions, the more you’ll get out. Those who get the best results are those who are receptive to feedback and open to doing the work after the session is over.

Q: This is a considerable investment for me. What happens if I do not enjoy the service? Can I get a refund?

We’re happy to report that these problems arise on less than 5% of all sessions. Nonetheless, we are committed to resolving any issues that comes our way. Just contact LyndaLayneConsulting@gmail.com if you have any problems. See Refund information below. 

Q: How long does it take to start working with a coach/CBT Practitioner?

This is entirely up to you. Select the Booking Button to book your first appointment. After you book a session, you will receive a confirmation regarding the booking and also receive reminders by text and email. Should you have any questions, please contact us at LyndaLayneConsulting@gmail.com 

Q: With regards to working with a Career Coach, how long does it take to complete the sessions Resume Review, Resume + LinkedIn Review, and Cover Letter Writing?

Typically, the entire process takes 5-10 weeks depending on your schedule and how your sessions are booked.

Q: I’m not 100% sure if CBT/Coaching is for me?

We get that your situation is unique, and you may be new to therapy and coaching. That’s why we offer a complimentary minimum 30 minute session to discuss your needs and to see if we are a good fit and also to see if therapy/Coaching is right for you. To book your complimentary session select the booking button.

Q: What are grounds for a refund?

  1. Refund Policy: The Client maintains the right to cease their sessions at any time, given at least 48 hours, however, this cease in your sessions must be done in writing by email to the following address Lyndalayneconsulting@gmail.com. Funds will only be returned for sessions that are outstanding and the cost will be prorated.
  2. Cancellation Policy: A reminder email will be sent 24 hours before any scheduled session. I will call you at the agreed time of your session/appointment. If you do not answer, you are allowed one call back 10 minutes later after the scheduled time or the appointment will be forfeited. If you need to cancel a session or reschedule, please notify me at least 24 hours in advance of the appointment date. If you miss an appointment and do not call to cancel, your appointment will be forfeited and you will be charged a ‘no show’ fee.

Q: What if I do not want to finish my package?

If a cancellation request is made when a service/package is partially completed, we will issue a refund for only the services which have not started (pre-consultation assessment is the starting point). Initial consultations will not be refunded following the first call.

Q: What if I am not satisfied with my resume or cover letter?

Once a draft or final version of the resume or cover letter is delivered, we can not issue a refund. Should this issue arise, please communicate with us to work toward a resolution. This resolves nearly every case.